Terms and Conditions

By accessing our website and official social media, the user acknowledges and accepts our fundamental beliefs, mission, vision, and values based on the Christian faith. These beliefs can be found in "About Us."

Any information provided on the website related to health and healing is for informational and spiritual healing purposes based on biblical teachings. The Ministry should not be considered as professional medical advice, ritualistic, or involving practices or activities unrelated to God and His word. Users are advised to seek guidance from healthcare professionals for their specific medical needs.

The user agrees to follow ethical and respectful practices when participating in our online platforms and social media. This includes refraining from offensive behavior, hate speech, or any activity that violates the organization's principles.

We encourage active participation from users in the community by sharing testimonies, experiences, questions, and answers. Our social media and "contact" page on our website are always available to address any concerns or questions.

By accepting our terms and conditions, the user commits to participating respectfully in the faith community we are building. This involves contributing positively, sharing constructive experiences, and respecting the opinions of other community members.

By accessing our platforms, the user expresses interest in spiritual development and agrees that our services and content are designed to support and accompany growth in the Christian faith. The content on our official platforms is purely for support, teaching, and spreading the word of God.

The user commits not to use the content and products of the website and social media to offend, attack, harm, discriminate, or make false accusations nationally and internationally.

The user agrees to use the content of the website and social media respectfully and in line with the Ministry's purpose. Misuse of content, including unauthorized reproduction or any activity that may affect the integrity of the information, is prohibited. This also applies to any product purchased from our official online store.

It is established that all content on the Ministry's website and official social media, including but not limited to texts, images, videos, designs, and music, is protected by intellectual property rights. Reproduction, distribution, plagiarism, or unauthorized modification of such content is prohibited without the express written consent of the Ministry. Additionally, the user agrees not to use data, products, and ideas for illegal or copyright-violating activities.

The user acknowledges that our content focuses on Christian principles and teachings. By accepting our terms and conditions, you agree that some materials may contain references to the Bible, prayers, and Christian teachings.

We take claims, suggestions, opinions, and comments seriously, but we are not obligated to change, monitor, remove, or edit any content or product. Comments and claims will be analyzed in detail based on the Ministry's criteria. The user agrees not to create fake emails or profiles to attack or harm the Ministry or any of its sections.

Users participating in online religious events or services organized by our Ministry agree to respect established conduct rules. This includes behavior during live events, punctuality, and respect for all attendees.

In case of organizing events or conferences, specific terms and conditions for participation will be communicated in advance. Clear guidelines on cancellations, refunds, and behavior during such events will be established.

We categorically affirm that we do not solicit money for campaigns, outings, ideas, or creations from third parties through our social media, official website, or any other alternative channel. Any announcement of activities planned by the Ministry will be transparently communicated on our official website and social media.

We appreciate the voluntary contributions of users, whether through comments, testimonials, or active participation in our activities. By accepting our terms and conditions, the user consents to their contributions being shared with the community, always respecting their privacy and anonymity if desired.

We want to emphasize that any form of support or donation made through our official website is entirely voluntary and arises from the generous heart of the user. There is no obligation, and we deeply recognize and appreciate any contribution that reflects a personal commitment to our vision, mission, and beliefs.

We reserve the right to change or replace parts of our terms and conditions. We are not obligated to inform on our official website and social media when changes are made to the terms and conditions. The user is responsible for reading and accepting the terms and conditions, which are subject to change.

Prices are subject to change without notice. We reserve the right to modify or discontinue any product and creation at any time. We also reserve the right to cancel any order, at our discretion. Orders, including purchases with repeated cards or multiple purchases in one order, are subject to product availability. The user agrees to provide accurate contact information.

We are not responsible for third parties selling, processing, or reproducing our products or content outside of our official website and social media. Any information or sale outside the official platforms of the ministry "The Truth About You" is not our responsibility.

The user's personal information is protected according to our privacy policies. We commit to handling it confidentially and not sharing it with third parties without consent. Collection of Contact Information and "Dear Burdens" Form: When users communicate with us through contact forms, we collect their name, email address, and any other voluntarily provided information. Users wishing to share their burdens can provide personal information such as their name, last name, city of residence, email, date of birth, and details related to their experience. However, if posted on the "Dear Burdens" section, anonymity will be maintained, and real names or personal data will not be used.

To process donations, we collect necessary financial information, such as credit card details or bank account information. This information is handled securely and in accordance with security standards.

When making purchases on our online store, we collect information such as name, shipping address, payment information, and transaction-related details. The user agrees to provide accurate and updated information for the shipment of purchased products.

We use the collected information for the following purposes: Process and respond to user queries and requests. Publish authorized but anonymous burdens that users want to share in our "Dear Burdens" section. Process donations and transactions in the online store. Personalize the user experience on our official web portals. Send relevant information about the ministry, events, and products.

We implement security measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. We guarantee the confidentiality and security of the data.

We do not sell, exchange, or transfer personal information to third parties without the express consent of the user, except when necessary to comply with legal requirements.

We use cookies and similar technologies to enhance the user experience and analyze site traffic. Users can manage cookie preferences through their browser settings.

Users have the right to access, correct, or delete their personal information. To make requests or if they have questions about this Privacy Policy, they can contact us through contact@thetruthofyourself.org

We strive to provide the best service, but we do not guarantee the absence of delivery delays, product availability, or interruptions. Delivery will be made according to product availability, and shipping will be handled by third-party courier companies. Please note that shipping times may vary depending on the user's location.

All returns must be sent by mail with a shipping date within 30 days of the purchase date. All returned items must be in new, unused condition with the respective tags. If you wish to return the purchased item, you must write to our corporate email explaining the reason for return or exchange and provide the following details: Name of the cardholder, order number, email, and phone number. Once we receive your email, we will resolve the issue in the best way possible. Please note that you will be responsible for the return shipping costs. We strongly recommend using a traceable method to send your return. To return a purchased item, securely place the item in the packaging and include a note with your order number. Make sure the data is legible. Send your return to the following address: ADDRESS

After receiving your return and inspecting the condition of your item, we will proceed with the refund or exchange process. Please allow us at least 5 business days from receiving your item to carry out the corresponding management. Refunds may take 1 to 2 billing cycles to reflect on your credit card statement, depending on your card issuer's policy. You will be notified by email once your return has been processed. Questions: If you have any questions, feel free to contact us through: contact@thetruthofyourself.org